Customer Support

We get it: it’s a big decision to upgrade your lab’s informatics platform. That’s why we’re here to help. Take advantage of our personalized onboarding, peruse our support materials, and feel free to contact us with any question, big or small.

Video Tutorials
Technical Request
illustration CustomerSupport 1

Getting Started Guide

Download our Getting Started Guide for quick instructions on registering and logging into BrightLab the first time.